Are your terms and conditions for selling online in compliance with consumer law?
Have you checked if your business must comply with the protection rights given to consumers or is your business subject to other rules?
Do you provide the minimum information that you have to give a customer before they agree to pay for your product?
Do you sell online? 15 February 2016 was the deadline date to update your website for compliance with the online dispute resolution platform.
At a minimum if you sell online you must include online 1. an easily accessible link to the Online Dispute Resolution platform of the European Commission on your website; and 2. an email address for consumers to use if they have a dispute with you.